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Help & Contact

Your direct line to us

If you have any questions about the online store or our products, you can call our customer service at:

Phone
+48-601-18-19-18
Mon - Fri, 8:00 AM - 4:00 PM

Or use our FAQ

There you get answers to the most frequently asked questions.

Helping people help themselves
FAQs

Shipping Information

Orders placed in the online store are usually processed within 2-3 business days. The delivery time may be longer when ordering non-standard items.

Minimum order value 10 PLN
Standard shipping is free for orders from 500PLN
Standard processing time: 2-3 working days

  • less than 30kg = 35 PLN
  • from 30kg = 50 PLN

Non-standard, pallets - the price is set individually

Click & Collect

Pick up yourself in our branches

no minimum order value
No shipping cost or service fee
Pick up within 60 minutes